Try Coaching Instead Of Managing When Employees Bring You Problems - Forbes

There are so many advantages to coaching employees when they bring you problems.  

The employee is developing and honing their critical thinking skills. 
The boss isn’t getting sucked into every little employee problem (what we often call ‘reverse delegation’). 
The employee is learning how to take initiative and be proactive. 

Short article with great tips and useful coaching questions.

Source: http://www.forbes.com/sites/markmurphy/201...